Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Favreau

Merrimack

Summary

I am a professional in the service industry, prepared for collaborative roles in fast-paced environments. With my experience at Chipotle, I can effectively support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication, problem-solving skills, commitment to food safety, and quality standards.

Overview

6
6
years of professional experience

Work History

Chipotle Crew Member

Chipotle
04.2022 - 08.2025
  • Worked front counter, grill, prep, digital orders, and other areas.
  • I was a certified trainer for the front of house and back of house, meaning I was responsible for training new crew members on procedures, food safety, costumer service, and other tasks.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Sandwich Artist

SUBWAY®Restaurants
01.2020 - 04.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Education

Aerospace Engineering

Worcester Polytechnic Institute
Worcester, MA
05-2028

Merrimack High School
Merrimack, NH

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Leadership qualities
  • Problem-solving
  • Cash handling
  • Taking orders
  • Basic math
  • Attention to detail

Timeline

Chipotle Crew Member

Chipotle
04.2022 - 08.2025

Sandwich Artist

SUBWAY®Restaurants
01.2020 - 04.2022

Aerospace Engineering

Worcester Polytechnic Institute

Merrimack High School