Hailey Fitzgerald
Oh My Tea Hutto, Hutto, Tx
Hutto,Tx
Summary
Hello, my name is Hailey Fitzgerald! I have a deep passion for providing and helping people, and take pride in my abilities. I've developed strong capabilities in working in a fast pace environment, adaptability, and excellent customer service skills. I focus heavily on customer/patient satisfaction and ensure everything runs as smoothly as possible utilizing strong problem solving abilities.
3
years of professional experience
Work History
Shift Lead
1 Year 8 Months- Memorized 100+ drinks and recipes
- Supervised daily operations to ensure optimal workflow and customer satisfaction.
- Trained new employees and managed coworkers, delegating daily tasks and responsibility
- Managed inventory levels, ensuring stock availability and minimizing waste.
- Knowledge in customer service, working register, and handling cash.
Lifeguard
2 Months- Managed and maintained a safe and enjoyable environment for guests by enforcing rules, regulations, and policies.
- Provided excellent customer service by embodying a positive attitude towards guests and accommodating their needs.
- Monitored designated area carefully, prepared for anything
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma
- 4.1 GPA
- National Honors Society Member
- Dual Credit at Temple College
- Relevant Coursework: Medical Terminology, Anatomy & Physiology, Health Science Theory, CCMA
Certified Clinical Medical Assistant - Medical Assisting
Relevant Coursework:
- Clinical & Administrative assisting
- Administering Medications and Injections
- Patient Intake and Vitals
- Phlebotomy, EKG, and Cardiovascular Testing
- Medical Law and Ethics
- Expression of Care and Compassion
Associate of Science - Radiology
Current student at ACC
Expected to graduate 2028 with AAS in Diagnostic Medical Imaging
Skills
Communication
Problem solving
Clinical documentation
Medical Assistance
Patient care
Adaptive
Leadership experience
Time management
Attention to detail
Customer service
Timeline
Shift Lead
Oh My Tea Hutto, Hutto, Tx
12.2024 - Current
Lifeguard
Typhoon Texas, Pflugerville, Tx
06.2023 - 08.2023
Hutto High School
High School Diploma
Hutto High School
Certified Clinical Medical Assistant from Medical Assisting
Austin Community College
Associate of Science from Radiology