Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Fogg

Syracuse,NY

Summary

Detail-oriented professional with experience providing exceptional cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides high quality customer service.



Overview

6
6
years of professional experience

Work History

Manager, Pizza Chef

D-Ray's Pizzeria
09.2022 - 04.2024
  • Created menu, using unique recipes and made digital online platform and paper prints.
  • Digitally designed business coupons and distributed them to potential customers in efficient manner to increase sales.
  • Assembled and managed online ordering platform, social media pages and website.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

House Painter

Family Friends Business
04.2022 - 08.2022
  • Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure smooth and even final result.
  • Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
  • Completed interior and exterior painting for variety of residential clients.
  • Used brushes and paint rollers to paint surfaces.
  • Maintained clean job sites by promptly disposing of debris, unused materials, and cleaning tools after each task''s completion.
  • Communicated effectively with clients regarding project specifications, timelines, and budget constraints to ensure mutual understanding and satisfaction throughout entire process.
  • Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
  • Completed interior and exterior painting for variety of residential and commercial clients.

Back Office Assistant

Family Friends Business
02.2022 - 04.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Reduced errors in data entry tasks by implementing double-check system for accuracy.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining clean workspace.

Housekeeper

Mirbeau
04.2021 - 07.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Upheld high standards of sanitation in common areas, contributing to inviting atmosphere for guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Sorted, laundered and put away various laundry items.

Pizza Cook

Pies Guys
04.2019 - 03.2021
  • Followed strict food safety guidelines to maintain safe and sanitary kitchen, reducing th risk of health code violations.
  • Cooked pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
  • Enhanced customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
  • Unloaded delivery truck to place food items and ingredients in designated space.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Promoted atmosphere of positivity and professionalism through maintaining high personal standards of cleanliness, punctuality, and work ethic.

House Cleaner

Dutchmen Cleaning
03.2018 - 04.2019
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.

Education

No Degree - General Studies

Onondaga Community College
Syracuse, NY
2016

High School Diploma -

Marcellus High School
Marcellus, NY
06.2015

Skills

  • Teamwork and Collaboration
  • Customer Service
  • Problem Resolution
  • Attention to Detail
  • Strong Work Ethic
  • Deep Cleaning Expertise
  • Efficient Cleaning Techniques
  • Kitchen Operations
  • Safe Food Handling

Timeline

Manager, Pizza Chef

D-Ray's Pizzeria
09.2022 - 04.2024

House Painter

Family Friends Business
04.2022 - 08.2022

Back Office Assistant

Family Friends Business
02.2022 - 04.2022

Housekeeper

Mirbeau
04.2021 - 07.2021

Pizza Cook

Pies Guys
04.2019 - 03.2021

House Cleaner

Dutchmen Cleaning
03.2018 - 04.2019

No Degree - General Studies

Onondaga Community College

High School Diploma -

Marcellus High School

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Hailey Fogg