Hailey Fortescue
Cordele,GA
Summary
I started out as strictly doing clerical work as a Medical Office Assistant but began to love the idea of becoming more hands on and helping others feel better. I significantly enhanced patient care at Southeast Georgia Health System. By leveraging my problem-solving skills and medical terminology expertise, I streamlined scheduling and improved patient outcomes, demonstrating a commitment to excellence and teamwork in a fast-paced healthcare environment. I am dedicated to providing every patient with top-notch service and support through high-quality care and efficient management of unit documentation. Collaborative and team-oriented with healthcare staff to effectively contribute to patient needs. Detail-oriented and methodical in tracking changing conditions is a major part of healthcare that I have adapted to as well.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Assistant/Medical Office Assistant
Southeast Georgia Health System
11.2019 - 09.2024
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Scheduled patients for surgeries, procedures, and appointments.
- Helped assist with Urologic procedures
- Handling ingoing and outgoing referrals
- Formerly following HIPAA while taking care of Records Release forms
Education
High School Diploma -
Camden County High School
Kingsland, Georgia05.2018
Skills
- Medical Terminology
- Vital Signs Documentation
- Written and verbal communication
- Customer Service
- Basic Life Support
- Documentation
- Safety Protocols
- Scheduling
- Compassion and Empathy
- Time Management
- Problem-solving skills
Certification
CPR Certification
cpr
It is very beneficial to become CPR certified whether you are in the healthcare field or in any other profession. You can save someone's life by obtaining this CPR Certification. I would like to take every step that I can take to help others and make a difference. This certification would be one of them.
Timeline
Patient Care Assistant/Medical Office Assistant
Southeast Georgia Health System
11.2019 - 09.2024
High School Diploma -
Camden County High School
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