Hailey Foulk
Beaverton,OR
Summary
Energetically led the team at Victoria Secret PINK, fostering a collaborative environment and prioritizing customer satisfaction. Mastered operational planning and inventory control, enhancing efficiency. Excelled in verbal communication and team leadership, significantly improving customer service standards and building strong customer relationships.
Overview
6
6
years of professional experience
Work History
Customer Experience Supervisor
Victoria Secret PINK
Hillsboro, OR
08.2018 - Current
- Created a positive work environment that fosters team collaboration and a customer-centric culture.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed strong relationships with customers through excellent customer service practices.
Education
Associate of Science -
Portland Community College
Portland, ORSkills
- Verbal and written communication
- Conflict resolution
- Operational planning
- Team leadership
- Coaching and mentoring
- Customer service management
- Technology proficiency
Affiliations
- BLS CPR Certification
- EMT Certified/Licensed
Timeline
Customer Experience Supervisor
Victoria Secret PINK
08.2018 - Current
Associate of Science -
Portland Community College
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