Hailey Francis
Utica
Summary
Dedicated and detail-oriented dental assistant with 3 years of hands-on clinical experience collaborating with dentists and hygienists to deliver high-quality patient care. Proficient in dental radiography, preparing dental impressions, and assisting during clinical procedures. Recognized for maintaining strict infection control standards and ensuring clean, sterile clinical environments while supporting efficient office operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant/Dental Hygiene Assistant
Advanced Dental Concepts
10.2025 - Current
- Collaborated with dental hygienists to streamline patient care workflows, enhancing overall practice efficiency.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient X-rays and images for review by dentist.
- Scheduled patient appointments.
- Aided in the diagnosis of periodontal disease through accurate recording of probing depths during clinical examinations.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Dental Assistant
Schultz Family Dentistry
05.2024 - Current
- Assisted with patient care, preparing treatment rooms and sterilizing instruments.
- Conducted inventory management for dental supplies, optimizing stock levels.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Collaborated with dental team to ensure seamless workflow during procedures.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Dental Assistant/Dental Hygiene Assistant
Great Expressions Dental Centers
06.2024 - 10.2025
- Became X-ray certified September 2024
- Assisted dentists in procedures, ensuring patient comfort and safety throughout treatments.
- Prepared treatment rooms and sterilized instruments, maintaining compliance with health regulations.
- Monitored inventory levels and ordered supplies, ensuring availability of necessary materials for procedures.
- Trained new staff on office protocols and equipment usage, fostering a collaborative team environment.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Provided training and support to new staff on best practices in patient care coordination procedures.
- Coordinated patient appointments and managed schedules to enhance clinic efficiency.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Assistant General Manager
McDonalds
03.2019 - 04.2024
- Opened and closed location and monitored shift changes to uphold successful operations.
- Responsible for balancing tills and making bank deposits.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the stores capabilities.
- Providing continuous training.
- Manage and delegate tasks to eight to ten people daily.
- Ensure quality, timeliness and accuracy of customers.
- Providing one-hundred percent customer satisfaction at all times.
- Fielding customer complaints.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed employee scheduling in coordination with the General Manager to ensure adequate staffing.
Dental Assistant/Dental Hygienist Assistant
Delaura Dental
02.2022 - 04.2023
- Provided chairside assistance during examinations, improving dentist efficiency and complex procedures, ensuring optimal patient care and treatment outcomes..
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
- Performed general chair-side duties for general dentistry, endo procedures, oral surgery and orthodontics.
- Executed x-rays, Panoramic, and Cephalometric x-rays, safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Bartender/Waitress
The Huddle Bar And Grill
04.2021 - 08.2021
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Obtained cash bank and stocked service bar to prepare for operation.
- Perform all opening and closing duties
- Concoct and execute drink combinations for customers.
- Organize customer seating
- Take customers food and drink orders.
- Answer all customers questions and concerns.
Education
High School Diploma -
Utica High School
Utica, MI06.2019
No Degree - General Studies
Macomb Community College
Warren, MI06-2028
Skills
- Order and manage inventory
- Customer service
- Recruiting and Hiring
- Team Leadership
- Flexible Schedule
- Staff Management
- Oral Surgery Assistance
- Electronic Charting
- Fluoride Treatments
- Dental terminology knowledge
- Digital X-Ray Proficiency
- Appointment Scheduling
- HIPAA Compliance Understanding
- Sterilization techniques
- Patient care coordination
- HIPAA compliance
- OSHA regulations
- Chairside assistance
- Teamwork and collaboration
Certification
- X-ray certification
- BLS certification
Timeline
Dental Assistant/Dental Hygiene Assistant
Advanced Dental Concepts
10.2025 - Current
Dental Assistant/Dental Hygiene Assistant
Great Expressions Dental Centers
06.2024 - 10.2025
Dental Assistant
Schultz Family Dentistry
05.2024 - Current
Dental Assistant/Dental Hygienist Assistant
Delaura Dental
02.2022 - 04.2023
Bartender/Waitress
The Huddle Bar And Grill
04.2021 - 08.2021
Assistant General Manager
McDonalds
03.2019 - 04.2024
High School Diploma -
Utica High School
No Degree - General Studies
Macomb Community College