Hailey Fisher-Galloway
Chatham,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Insurance Provider Service Representative
Blue Cross Blue Shield of Illinois
Springfield, IL
11.2023 - Current
- Greeted Providers and answered inquiries in a professional manner.
- Provide Providers their medical benefits for their patients.
- Verify patient information.
- Work with CPT codes, ICD-10, and HCPC.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Worked with Microsoft computers.
- Navigated computer system to look up providers information and update policies.
Sales Associate
Meijer
Springfield, IL
05.2020 - 10.2023
- Restocked shelves as needed to ensure sufficient inventory levels.
- Keep track of inventory.
- Keep the backroom clean.
- Reset new sales and displays for the stores
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
Baker
Meijer
Springfield, IL
07.2017 - 05.2020
- Maintained accurate inventory of baking supplies and ingredients.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Decorated cakes with icing, sprinkles and other edible decorations.
- Rotated stock as needed to keep freshness intact.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Stocked shelves with freshly baked goods throughout the day as needed.
- Packaged finished products into boxes or containers for delivery or sale in store.
Education
Associate of Arts -
Lincoln Land Community College
Springfield, IL06-2026
High School Diploma -
Springfield Southeast High School
Springfield, IL06-2017
Skills
- Documentation
- Excellent Communication
- Problem-solving abilities
- Organizational Skills
- Attention to Detail
- Adaptability
Timeline
Insurance Provider Service Representative
Blue Cross Blue Shield of Illinois
11.2023 - Current
Sales Associate
Meijer
05.2020 - 10.2023
Baker
Meijer
07.2017 - 05.2020
Associate of Arts -
Lincoln Land Community College
High School Diploma -
Springfield Southeast High School
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