Hailey Blood
Los Angeles,CA
Summary
Dedicated bartender with strong skills in customer service, cash handling, and beverage preparation, committed to enhancing customer experiences and maintaining a fun and organized bar environment.
Overview
10
10
years of professional experience
Work History
Bartender
Frickers
Fremont, Ohio
10.2016 - 05.2026
- Served diverse beverages to customers, enhancing satisfaction through personalized service.
- Established rapport with customers, fostering positive interactions and enhancing overall experience.
- Welcomed customers upon entry to create a friendly atmosphere. and provided excellent customer service.
- Trained new bartenders on tools, techniques, and safety protocols.
- Managed inventory levels and ordered supplies to meet demand.
- Handled cash transactions and processed payments efficiently.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints promptly, ensuring continued satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely service delivery.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Examined ID cards to confirm legal drinking age before serving alcohol. for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Provided assistance to customers in understanding lottery options and procedures. in purchasing lottery tickets and understanding game rules.
Education
Bachelor of Arts - Sociology
American Public University
Charleston, WV04-2021
Associate of Arts - Social Work
Owens Community College
Perrysburg, OH05-2016
Skills
- Beverage preparation
- Point of sale
- Cash handling
- Inventory management
- Sanitation practices
- Lottery sales
- Customer service
- Aloha POS
- Team collaboration
- Effective communication
- Customer rapport
Timeline
Bartender
Frickers
10.2016 - 05.2026
Bachelor of Arts - Sociology
American Public University
Associate of Arts - Social Work
Owens Community College