Summary
Overview
Work History
Education
Skills
Certification
Websites
Timeline
e6
Hailey Garces

Hailey Garces

Austin,TX

Summary

Experienced and dedicated teacher at Round Rock ISD with expertise in data analysis, conflict resolution, and student engagement. Creates a positive and productive learning environment for diverse students. Brings valuable experience from previous roles as a Customer Service Associate and Pharmacy Operations Manager at Walgreens, demonstrating strong communication, problem-solving, and leadership skills. Collaborative team player with excellent relationship-building abilities and adept at multitasking in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Teacher

Round Rock ISD
08.2022 - Current
  • Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.
  • Managed classroom behavior effectively by establishing clear expectations and implementing consistent consequences when necessary, creating a positive learning environment for all students.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Utilized data-driven instruction to tailor lessons for improved academic performance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Pharmacy Operations Manager/Customer Service Associate

Walgreens
03.2016 - 08.2022
  • Customer Service Associate 2016-2019, promoted to Pharmacy Technician
  • Pharmacy Technician 2019-2022, promoted to Pharmacy Operations Manager
  • Spearheaded process improvements in medication storage areas for better organization, increased efficiency in locating medications thus reducing delays in prescription filling time.
  • Addressed patient complaints promptly and professionally, working collaboratively with other healthcare professionals as needed to resolve issues satisfactorily for all parties involved.
  • Improved pharmacy efficiency by streamlining operations and implementing new inventory management systems.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Vaccinated patients to provide immunity against influenza and Covid-19.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Optimized workflow processes within the pharmacy to reduce wait times for patients without compromising accuracy or safety standards in prescription fulfillment.
  • Collaborated with store manager to maintain daily operations.

Education

Bachelor of Arts - Interdisciplinary Studies

University of Texas At San Antonio
San Antonio, TX
12.2021

Skills

  • Data Entry
  • Microsoft Office Suite
  • Technology Integration
  • Scheduling
  • Collaboration
  • Problem solving
  • Critical thinking
  • Leadership
  • Time management
  • Verbal and written communication
  • Training and mentoring
  • Data analysis

Certification

  • Teacher Certification: Early Childhood through 6th Grade with Science of Teaching Reading
  • English as a Second Language Supplemental
  • Pharmacy Technician Certification
  • First Aid/CPR/AED Certification

Timeline

Certified Teacher

Round Rock ISD
08.2022 - Current

Pharmacy Operations Manager/Customer Service Associate

Walgreens
03.2016 - 08.2022
  • Teacher Certification: Early Childhood through 6th Grade with Science of Teaching Reading
  • English as a Second Language Supplemental
  • Pharmacy Technician Certification
  • First Aid/CPR/AED Certification

Bachelor of Arts - Interdisciplinary Studies

University of Texas At San Antonio
Hailey Garces