
Dynamic Care Coordinator, adept in case management and patient advocacy. Skilled in developing personalized care plans and fostering strong client relationships, ensuring optimal health outcomes. Proficient in electronic medical record software, enhancing documentation accuracy while delivering compassionate support to diverse populations. String background in customer service, providing quality product with a positive attitude.
Assessed patient needs and developed personalized care plans, provided emotional support and health education, facilitated community resource referrals, monitored progress, maintained accurate records, and trained staff to ensure quality, coordinated care.
Provided technical support and troubleshooting for Open Dental software, guided installations and upgrades, documented solutions, collaborated to improve workflows, and delivered exceptional customer service.
Implemented individualized treatment plans for clients with autism, monitored progress, facilitated therapeutic activities, supported crisis intervention, educated families, collaborated with care teams, and provided compassionate, respectful care.
Provided compassionate support for individuals with disabilities, assisting with daily living, personal care, medication, skill-building, recreational activities, and community integration while maintaining safety, dignity, and effective communication with clients, families, and care teams.
Provided compassionate, patient-focused care for clients with disabilities, maintaining a safe and inclusive environment, assisting with daily living tasks, medication, nutrition, and recreation, documenting progress, and supporting independence, well-being, and overall quality of life.
Prepared and served high-quality food while maintaining strict safety and sanitation standards, managed orders and cash handling, supported inventory control, collaborated with team members, and ensured efficient, friendly service.
Prepared and served high-quality coffee and beverages, maintained clean and organized workstations, trained new baristas, managed high-volume periods efficiently, handled customer service and POS transactions, and fostered a positive team and customer experience.
Worked at another location previous to this one for a year as well.
I have experience in case management, care planning, and patient advocacy, with strong skills in documentation, medical terminology, electronic medical records, and HIPAA compliance I excel in patient education, crisis intervention, medication administration, and at-home care instruction, while effectively managing time, multitasking, collaborating with teams, and ensuring patient safety