Hailey Guthrie
Denton,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CASHIER
Brookshires Grocery Company
12.2022 - 08.2023
- Expanded experience in customer service, as well as assisting in management, money-handling, and carrying out online orders
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Worked flexible schedule and extra shifts to meet business needs.
- Received TABC license under this company
- Performed cash, card and check transactions to complete customer purchases.
CASHIER
Wal-Mart Supercenter
07.2021 - 08.2022
- Expanded customer experience knowledge and abilities to assist in maintenance/cleaning, money-handling, and customer service desk duties
- Developed strong set of social skills that helped comply with customers needs and satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Education
UNDERGRAD-FRESHMAN -
University of North Texas
Denton, Texas01.2027
HIGHSCHOOL GRADUATE -
Ford High School
Quinlan, Tx05.2023
Skills
- Cash Register Operation
- Problem-Solving
- Spirit, wine, and beer expertise
- Money Handling
- Records Maintenance
- Fitting Room Oversight
- Retail Operations
- Product Knowledge
Certification
- TABC, License to sell and distribute alcoholic beverages. Obtained license while working under Brookshires Grocery Company.
- OSHA-30 CERTIFICATION, Received in 2023. This certification allows those who are qualified to obtain certain jobs that require safety and health knowledge.
Timeline
CASHIER
Brookshires Grocery Company
12.2022 - 08.2023
CASHIER
Wal-Mart Supercenter
07.2021 - 08.2022
UNDERGRAD-FRESHMAN -
University of North Texas
HIGHSCHOOL GRADUATE -
Ford High School
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