Hailey Hadley
Raising Cane's Restaurants
EDGEWATER,FL
1
Certification
2
years of professional experience
Detail-oriented Expeditor and Hostess experienced in order management and guest service. Achieved effective restaurant support through strong communication and teamwork skills. Focused on proactive problem-solving and adaptability to enhance operational success.
Work History
Expeditor
7 Months- Monitored ticket flow to prioritize pending orders and reduce service delays.
- Coordinated kitchen and front-line communication to keep orders moving accurately and on schedule.
- Verified meal quality and presentation before dispatching orders to guests.
- Supported crew members by relaying special requests and order corrections quickly.
- Restocked expo supplies to maintain steady workflow during peak service periods.
- Adapted to fast-paced service demands while learning restaurant procedures and order systems.
- Assisted teammates with accurate handoff of dine-in, drive-thru, and takeout orders.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Trained new expeditors and food runners according to company policies and standards.
- Trained new staff on expediting procedures, raising overall competency of team.
Hostess/Expeditor
4 Months- Greeted guests promptly and organized the waitlist to support smooth dining room flow.
- Greeted guests promptly and organized the waitlist to support smooth dining room flow.
- Communicated wait times clearly with guests and service staff.
- Answered phone calls, took reservations, and updated seating availability accurately.
- Maintained a clean, organized host stand and entrance area throughout service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned the establishment's front lobby during shifts to maintain welcoming appearance.
- Backed up servers by checking on tables and retrieving items for guests.
Education
No Degree
- Completed AP course in ap Human geography, AP world history
- GPA-3.6
- Sending sunshine, women in stem, inter-religion multicultural, spirit club, deland student of government, mu alpha theta, helping hands, french club Member
- french national honors society member, and rho kappa national honors society Member
Skills
Organizational skills
Staff onboarding
Menu memorization
Issue resolution
Team member training
Menu knowledge
Order prioritization
Strong organization
Multitasking
Communication techniques
Excellent communication
Active listening
Certification
Servsafe certification
CPR certified
Interests
Volunteering for community initiatives to give back to local communities and make a positive impact.
Music
Watching Movies and TV Shows
Dancing
Animal Care
Reading
Baking
Timeline
Expeditor
Raising Cane's Restaurants
03.2026 - CurrentRead More
Hostess/Expeditor
Elliots Roadside Grill
12.2024 - 04.2025Read More
Deland High School
No Degree
Read More