Hailey Harris
Jacksonville,TX
Summary
Dynamic and results-driven professional with experience as a Gym Receptionist at Raw Iron Gym, excelling in cash handling and customer service. Proven ability to enhance member retention through effective communication and facility tours. A team player skilled in appointment scheduling and maintaining a welcoming environment, contributing to increased gym revenue.
Overview
4
4
years of professional experience
Work History
Gym Receptionist
Raw Iron Gym - Tx
06.2021 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed stressful scenarios effectively, maintaining a calm approach.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
- Trained new reception staff on company policies, procedures, and software systems for consistent services across the team.
Education
GED -
Jacksonville Highschool
Jacksonville, TX05.2020
Skills
- Team player attitude
- Administrative tasks
- Health and safety awareness
- Appointment scheduling
- Cash handling experience
- Reception desk management
- Basic math
- Customer service
- Courteous and professional
- Payment processing
- Microsoft office
Timeline
Gym Receptionist
Raw Iron Gym - Tx
06.2021 - Current
GED -
Jacksonville Highschool
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