Hailey Hernandez
Wake Forest,NC
Summary
Dedicated Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Dental Assistant
Trophy Smiles Dentistry
Durham, NC
04.2021 - Current
- Successfully assisted dentist/hygienists by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Used Dentrix to document and maintain patient information and health background.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
Warehouse Associate
Amazon
Raleigh & Garner, NC
04.2020 - 03.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Prepared orders for shipment by picking, packing and labeling merchandise.
Cashier
Harris Teeter
Raleigh, NC
08.2017 - 01.2018
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on sales software system operation.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Cashier
Touch Of Class Hand Wash
Durham, NC
12.2012 - 07.2016
- Answered questions about store policies and addressed customer concerns.
- Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Middle College High School @ DTCC
Durham, NC 08.2014 - 05.2016
Associate of Applied Science - Dental Hygiene
Wake Technical Community College
Raleigh, NC 07.2022 - Current
Skills
Equipment sterilization
Infection control proficiency
Treatment room cleanup
Patient data gathering
Dental radiography
Proficient in Dentrix
Team collaboration
Time management skills
Timeline
Associate of Applied Science - Dental Hygiene
Wake Technical Community College
07.2022 - Current
Dental Assistant
Trophy Smiles Dentistry
04.2021 - Current
Warehouse Associate
Amazon
04.2020 - 03.2021
Cashier
Harris Teeter
08.2017 - 01.2018
Middle College High School @ DTCC
08.2014 - 05.2016
Cashier
Touch Of Class Hand Wash
12.2012 - 07.2016