Hailey Hinton
Bossier City,LA
Summary
Detail-oriented assistant manager with expertise in culinary techniques and food safety standards. Proven track record in managing daily operations and improving customer service. Committed to enhancing team performance in fast-paced environments.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Assistant Store Manager
PJs Coffee Of New Orleans
Bossier City, LA
02.2023 - Current
- Assisted in managing daily store operations and staffing needs.
- Coordinated employee training and development programs for team members.
- Monitored inventory levels and ordered supplies.
- Ensured compliance with health and safety regulations within the store.
- Enhanced customer service by addressing inquiries and resolving issues promptly.
- Supported sales initiatives through promotional activities and community engagement.
Assistant Manager
Notini's Italian Restaurant
Bossier City, Louisiana
05.2021 - 06.2025
- Facilitated customer service training for front-of-house team to enhance service quality.
- Resolved customer complaints promptly to enhance dining experience.
- Supervised food preparation to ensure quality and safety standards.
- Supported daily restaurant operations and optimized staff schedules for efficiency.
- Collaborated with kitchen staff to streamline menu item production.
- Ensured cleanliness and organization of dining and kitchen areas to uphold health standards.
Education
Certificate of Technical Studies - Culinary Arts
Bossier Parish Community College
Bossier City, LA12-2026
Skills
- Culinary techniques
- Food safety practices
- Menu development
- Customer service
- Recipe development
- Team leadership
- Inventory management
- Conflict resolution
Certification
Manage First Manager Certificate
Timeline
Assistant Store Manager
PJs Coffee Of New Orleans
02.2023 - Current
Assistant Manager
Notini's Italian Restaurant
05.2021 - 06.2025
Certificate of Technical Studies - Culinary Arts
Bossier Parish Community College