Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hailey Hodgson

North Beach,MD

Summary

Hi my name is Hailey Hodgson and I am well oriented, organized, and dedicated to providing the best customer service to clients. I have experience with data entry as well as first aid and CPR. I also have 3+ years in customer service. I want to pursue a career in the medical field as I'm going to school for biology. I feel as my experience and my passion to break into the medical field will be a significant contribution to your team.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
09.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Pool Lifeguard

Chesapeake Beach Waterpark
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
  • Attentively monitored swimmers to identify distress.

Cashier

Cinnabon
10.2021 - 08.2022
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Biology

Lynn University
Boca Raton, FL
06-2028

High School Diploma -

Northern High School
Owings, MD
06-2024

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Professional demeanor
  • Customer service

Accomplishments

  • Responded to over 12 customer inquiries each day.

Timeline

Barista

Starbucks
09.2023 - Current

Pool Lifeguard

Chesapeake Beach Waterpark
05.2023 - 08.2023

Cashier

Cinnabon
10.2021 - 08.2022

Biology

Lynn University

High School Diploma -

Northern High School

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