Haleigh Flores
Starbucks
Escalon,CA
3
years of professional experience
Dedicated Barista leveraging exceptional customer service skills to foster positive relationships and enhance customer satisfaction. Recent graduate in Criminal Justice with hands-on experience from academic projects and internships, demonstrating teamwork, problem-solving, and time management abilities. Organized and dependable, effectively managing multiple priorities to contribute to team goals.
Work History
Barista
3 Years 2 Months- Prepared high-quality espresso beverages and specialty drinks according to standardized recipes.
- Provided exceptional customer service, fostering positive relationships with patrons and ensuring satisfaction.
- Managed inventory levels, restocked supplies to maintain operational efficiency.
- Managed inventory levels, restocking supplies as needed to maintain operational efficiency.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Used POS system to accurately enter orders and process payments.
- Packaged bagels, muffins and other food items for customer purchase.
- Promoted additional items with beverages, increasing store sales.
Education
Bachelor of Science - Criminology/Criminal Justice
- Awarded admission offers into Master's programs through Arizona State University.
- Awarded nominations to join the Tau Sigma National Honor Society based on my academic record.
- The National Society of Leadership and Success Member.
- Dean's List Spring 2025.
- Dean's List Fall 2025.
- Dean's List Spring 2026.
- Cum Laude Graduate.
- 3.62 Degree GPA.
Associate of Arts - Political Science
- Honor Roll Fall 2020.
- Honor Roll Spring 2021.
- Honor Roll Fall 2021.
- Honor Roll Fall 2022.
- Honor Roll Fall 2023.
- Honor Roll Spring 2024.
- Graduated with Honors.
High School Diploma
- Link Crew Member.
- FFA Member.
- Extracurricular Activities: Water Polo.
- Extracurricular Activities: Track & Field.
- Extracurricular Activities: Cross Country.
- Class of 1956 Scholarship Recipient.
Skills
Multitasking and organization
Customer engagement
Attention to detail
Problem-solving
Clear communication
Verbal and written communication
Product knowledge
Professional demeanor
Team player
Organization skills
Positive and professional
Excellent memory
Multitasking Abilities
Friendly and outgoing
Timeline
Barista
Starbucks
2023.06 - CurrentRead More
Arizona State University
Bachelor of Science from Criminology/Criminal Justice
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Modesto Junior College
Associate of Arts from Political Science
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Oakdale High School
High School Diploma
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