Hailey Houghton
U.S Army Transportation Management Coordinator
Eugene,OR
2027
years of professional experience
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering a productive and positive workplace.
Work History
- Oversaw more than 1,000 convoy operations and shipment statuses, ensuring timely mission deliveries.
- Coordinated over 5,000 large-scale movements and equipment transfers for deployment operations.
- Trained and mentored 30 junior soldiers on transportation procedures and safety protocols, as well as accountability standards.
- Managed the secure transport of high-value military assets, leading mission success and team safety across diverse operating theaters.
- Conducted pre-mission planning and post-mission analysis, collaborating with high-ranking officers ranging from LT (lieutenant) to WO5 (warrant officer) to optimize routes and mitigate risks.
- 2020 - Present
Server/Bartender
- Provided exceptional customer service in fast-paced dining and bar environments.
- Prepared and served a variety off fresh squeezed juice beverages, ensuring quality and consistency while mainting a fast pace.
- Handled cash transactions accurately, following all cash handling procedures.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained cleanliness and organization of bar area, enhancing guest experience.
Security Supervisor
1 Year 11 Months- First responder to more than 75 incidents, disturbances, and emergencies while maintaining professionalism and situational control.
- Trained new hires on security procedures and expectations, overseeing professional development and organizational familiarity.
- Directed timely and clear communications between clients, management, and security officers.
- Led shift briefings, post assignments, and performance oversight for security staff.
- Ensured the safety of all personnel on hospital property, including but not limited to: patients, nurses, doctors, registration, house coordinators, case managers, EMS, environmental services, and more.
- 2024 - 2025
Shift Lead
1 Year- Trained new employees on job duties and safety standards, enhancing team readiness.
- Supervised team members and delegated tasks during high-volume periods.
- Supervised team members, delegating tasks effectively during high-volume periods to maintain service quality.
- Managed cash operations, ensuring accurate register reconciliation and timely daily deposits.
- Trained new employees on job duties and safety standards.
- 2020 - 2021
Server
3 Years- Utilized Square POS to efficiently take orders, process payments, and address customer requests.
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Collaborated with kitchen and service staff to ensure prompt service.
- Coordinated with kitchen and service staff to guarantee timely order delivery.
- 2018 - 2021
Server
3 Years- Provided attentive customer service while managing 4-table section, enhancing guest experience.
- Facilitated clear communication with guests and coworkers to foster a positive dining environment.
- Upheld food safety and sanitation standards to ensure guest health and satisfaction.
- 2015 - 2018
Education
Bachelor of Science (B.S.) - Criminal Justice
- exp. 2028
- GPA: 3.42 GPA
Skills
Project Management
Problem Solving
Team Management
Communication
Organization
Multi-Tasking
Use of POS Systems
Adaptability
Customer Service
Timeline
Security Supervisor
Premier Security
02.2024 - 01.2026Read More
Shift Lead
A&W
01.2020 - 01.2021Read More
Server
Riverview Restaurant
01.2018 - 01.2021Read More
Server
Courtyard Fountains
01.2015 - 01.2018Read More
U.S Army Transportation Management Coordinator
CurrentRead More
Server/Bartender
McMenamins
2026 - 09.2026Read More
Western Oregon University
Bachelor of Science (B.S.) from Criminal Justice
Read More