Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Houston

Herndon

Summary

Veterinary professional with experience in animal care, medical support, and client communication. Skilled in assisting with procedures, administering medications, and performing lab tests. Strong focus on teamwork and adaptability ensures seamless clinic operations. Reliable and results-driven, with compassionate approach to patient care.

Overview

4
4
years of professional experience

Work History

Veterinary Assistant

Banfield Animal Hospital
11.2024 - Current
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Promoted preventive care services by educating clients on the importance of routine check-ups, vaccinations, and dental cleanings.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Assisted senior staff with blood analyses and physical assessments.
  • Encouraged preventive care, increasing number of pets receiving timely vaccinations and health screenings.
  • Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.

Veterinary Assistant

Lee's Hill Pet Hospital
12.2022 - 08.2024
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Administered medications to animals in treatment and documented changes in condition.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.

Sales Associate

Bath & Body Works
08.2022 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Balloon lead

Party City
09.2021 - 03.2022
  • My responsibilities as the balloon lead at party city are to assist customers with finding merchandise, working the registers, stocking shelves, counting down register drawers, opening and closing the store, assisting customers with finding balloons they would like to purchase as well as advertising balloon bundle deals we have, and advertising delivery options.

Team member

Party City
07.2021 - 09.2021
  • My responsibilities as a team member at Party City were to work the register, fulfill online orders, blow up balloons, and to help customers decide on balloon arrangements.

Education

Germanna Community College
Fredericksburg, VA
08.2025

High School - undefined

Granada High School
Livermore, CA
06.2020

Associate of Applied Science - Veterinary Science

Penn Foster Career School
Scranton, PA
06-2026

Skills

  • I am very friendly and kind I work very well with children since I am very patient and also because I have three younger siblings I am also very fun and creative I love to play games and to do arts and crafts I am very artistic and am very attentive to small details I am currently working towards being a Veterinary Assistant by interning at a veterinary hospital I aspire to be a Veterinary Technician in the next few years
  • Client communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal safety
  • Sample collection
  • Euthanasia assistance
  • Vaccine administration
  • Laboratory procedures
  • Medical record-keeping
  • Diagnostic imaging
  • Client education

Timeline

Veterinary Assistant

Banfield Animal Hospital
11.2024 - Current

Veterinary Assistant

Lee's Hill Pet Hospital
12.2022 - 08.2024

Sales Associate

Bath & Body Works
08.2022 - 05.2024

Balloon lead

Party City
09.2021 - 03.2022

Team member

Party City
07.2021 - 09.2021

High School - undefined

Granada High School

Germanna Community College

Associate of Applied Science - Veterinary Science

Penn Foster Career School

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Hailey Houston