Hailey Jackson
Jacksonville
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Cathedral Caverns history, architecture and events.
Passionate Childcare Volunteer offering 3-4 summer breaks of experience providing children with special needs with essential care and education in Bible School. Fun and friendly individual possessing outstanding ethics and compassionate nature paired with familiarity of childhood development milestones and theories.
Overview
5
5
years of professional experience
Work History
Campus Store Team Member
Jax State Bookstore (Barnes & Noble)
Jacksonville
07.2024 - Current
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained organized merchandise displays, ensuring compliance with visual standards and promotional guidelines.
- Processed transactions accurately using POS systems, contributing to efficient checkout operations.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups, search student classes, and search student orders to provide accurate textbooks/resources.
- Collaborated with team members to manage stock levels and replenish inventory in a timely manner.
Monte Sano State Park Intern
Legacy Partners In Education
Huntsville
06.2025 - 08.2025
- Assisted in developing educational programs to enhance student engagement and learning outcomes.
- Coordinated logistics for workshops, ensuring smooth execution and participant satisfaction.
- Supported data collection and analysis to inform program effectiveness and improvement strategies.
- Created promotional materials using design software to increase awareness of educational initiatives.
- Facilitated communication between students, teachers, and community partners to foster collaboration.
Cashier
Cheaha State Park
08.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Tour Guide
Cathedral Caverns State Park
04.2021 - 08.2023
- Guided groups of 60-70 people on scheduled tours.
- Consistently received high ratings on customer feedback surveys, reflecting dedication to providing enjoyable and informative experiences.
- Collaborated with local schools on educational tours that aligned with curriculum objectives, fostering community engagement and understanding of regional history.
- Collected and deposited payments from guests.
- Maintained accurate records of daily tour attendance, expenses, and revenues for accurate reporting to management team members.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of the area.
- Worked with groups of children aged 3-18 to provide historical and scientifically accurate information while keeping them engaged and entertained.
Education
Bachelor of Science - Ecology And Environmental Science
Jacksonville State University
Jacksonville, AL05-2027
High School Diploma -
KDS DAR High School
Grant, AL05-2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
- Autism spectrum understanding
- Child Safety
- Environmental awareness
- Presentation Skills
- Public Speaking
- Child Safety Awareness
- Hygiene practices
- Sanitization
- Cleaning and sanitizing
Affiliations
- Marching Southerners at Jacksonville State
Hobbies
I enjoy music and art, and I have been a member of the Marching Southerners Uniform Crew for 3 years. I enjoy watching movies and tv shows, especially if they have a book along with them because it helps me understand and enjoy the lore further. I have a unique love for the outdoors and nature, spending time outside whether it be for a school related affair or just to hammock with my friends. I like birding and have a special love for birds, learning about their behaviors and calls. I enjoy learning new things and being able to share my knowledge of things that I enjoy with others. I have 4 nieces and nephews aged from age 6 months to age 10 and I love to spend time with them. I love working with children and providing them with new knowledge that they didn't have before.
Timeline
Monte Sano State Park Intern
Legacy Partners In Education
06.2025 - 08.2025
Campus Store Team Member
Jax State Bookstore (Barnes & Noble)
07.2024 - Current
Cashier
Cheaha State Park
08.2023 - 12.2023
Tour Guide
Cathedral Caverns State Park
04.2021 - 08.2023
Bachelor of Science - Ecology And Environmental Science
Jacksonville State University
High School Diploma -
KDS DAR High School