Hailey Johns
Lakewood
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Caregiver
Family Resource Home Care
Lakewood
08.2024 - 02.2026
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Drove clients to doctors' appointments and social outings.
- Maintained detailed records of services performed on clients.
- Recorded client status progress and challenges in logbooks and reports.
- Organized oral medications for clients following dosage and schedule requirements.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted clients with maintaining good personal hygiene.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Educated families about available resources for home health care services in the local community.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Supported bathing, dressing and personal care needs.
Crew Member
McDonald's
Lacey
06.2023 - 08.2024
- Provided exceptional customer service by accurately processing orders and efficiently resolving customer inquiries, enhancing overall satisfaction.
- Maintained a clean and organized work environment by adhering to safety and sanitation standards, ensuring compliance with health regulations.
- Collaborated with team members to efficiently manage inventory levels, facilitating timely restocking and minimizing product shortages.
- Assisted in training new crew members on operational procedures, fostering a supportive environment that improved team performance.
- Prepared food items according to established standards, ensuring quality and consistency that contributed to positive dining experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Education
Associate of Applied Science - Paralegal Studies
Tacoma Community College
Tacoma, WA 10.2024 - 03.2026
High School Education -
Yelm Extension School
Yelm, WASkills
- Caregiving
- Computer skills
- Time management
- Leadership
- Problem solving
- Team collaboration
- Autism support
- Behavioral management
- Food Preparation
- Restaurant Experience
- ADL assistance
- Active listening
- Residential Cleaning
- Microsoft Word
- Communication skills
- Cash Handling
- Meal Preparation
- Organization
- Customer service
- Personal care assistance
- Record keeping
- Appointment scheduling
- Dietary preparation
- Client communication
- Medical provider coordination
- Health monitoring
- Medication management
- Autism experience
- Seizure management
- Legal research
- Document preparation
- Non-verbal communication
- Child care
Certification
- Home Care Aide (HCA)
Timeline
Associate of Applied Science - Paralegal Studies
Tacoma Community College
10.2024 - 03.2026
Caregiver
Family Resource Home Care
08.2024 - 02.2026
Crew Member
McDonald's
06.2023 - 08.2024
High School Education -
Yelm Extension School