Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hailey Johnson

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs, and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

6
6
years of professional experience

Work History

Apparel Associate

Walmart
11.2022 - 02.2023
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Selected, recommended and located merchandise based on customer needs and desires.
  • Created impactful store displays and merchandising layouts to maximize sales.

Cashier, Stocker

AAFES Shoppette
06.2021 - 09.2021
  • Completed transactions whilst maintaining conversations with the customers
  • Collected payments by accepting cash, check, or charge payments from customers and gave exact change for said cash customers
  • Collaborated with team to quickly resolve customer complaints with appropriate action
  • Assisted customers in finding what specific item they were requesting
  • Processed return transactions-maintained merchandise, signs and labels on the sales floor.

Shift Supervisor

Reel Time Theater
09.2019 - 05.2021
  • Assist in the training of 5 new concessions staff
  • Set up the facility in addition to assisting family members of deployed soldiers during FRG meetings
  • Coordinated the repair and maintenance of office supplies and restock products including drinks, snacks, ticket paper, cup, condiments, etc weekly
  • Complete sales of movie tickets and concession items on cash registers/POS systems
  • Effectively managed approximately 300 daily customers during the first week release of Avengers: Endgame in 2019.

Cashier

AAFES Exchange
11.2016 - 01.2018
  • Promptly respond to customer inquiries in person or via phone
  • Attended to the fitting rooms and recovered unwanted merchandise
  • Stocked merchandise on appropriate shelves and kept the work area tidy
  • Marked all merchandise for current clearance markdowns
  • Greeted and welcomed patrons with a warm, friendly and positive attitude
  • Helped customers bag merchandise as well as help move large and heavy objects if needed.

Education

Master of Science - Criminal Science

Tiffin University
Tiffin, OH
10.2026

Bachelor of Science - Criminalistics And Criminal Science

Tiffin University
Tiffin, OH
12.2024

GED -

Vicenza High School
Vicenza, Italy
06.2019

Skills

  • Outstanding organizational, multitasking, and problem-solving abilities
  • Excellent communication skills with a focus on team-building and customer relations
  • Effective Working Relationships
  • Microsoft Office (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides)

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Apparel Associate

Walmart
11.2022 - 02.2023

Cashier, Stocker

AAFES Shoppette
06.2021 - 09.2021

Shift Supervisor

Reel Time Theater
09.2019 - 05.2021

Cashier

AAFES Exchange
11.2016 - 01.2018

Master of Science - Criminal Science

Tiffin University

Bachelor of Science - Criminalistics And Criminal Science

Tiffin University

GED -

Vicenza High School

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Hailey Johnson