Summary
Overview
Work History
Education
Skills
very creative
Timeline
Server

Hailey Johnson

Winchester,VA

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Server

Glory Days Grill
09.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server

Red Lobster Restaurant
05.2022 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Inspected dishes and utensils for cleanliness.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Secretary

Premiere Dance Academy
08.2018 - 06.2021
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Handled daily scheduling tasks and provided administrative support for entire department.

Education

No Degree - Exercise Science

Shenandoah University
Winchester, VA
05.2025

High School Diploma -

Clover Hill High School
Midlothian, VA
06.2021

Skills

  • Warm and Friendly
  • Team Player
  • Able to Lift 30 Pounds
  • Food and Beverage Service
  • Conflict and Complaint Resolution
  • Customer Service and Rapport
  • Transactions and Cash Handling
  • Glassware Polishing
  • Special Dietary Requirements
  • Stocking and Replenishing
  • Beverage Preparation
  • Check Payment Processing

very creative

I am a very outgoing/creative person. I come up with fun idea

Timeline

Server

Glory Days Grill
09.2022 - Current

Server

Red Lobster Restaurant
05.2022 - 08.2022

Secretary

Premiere Dance Academy
08.2018 - 06.2021

No Degree - Exercise Science

Shenandoah University

High School Diploma -

Clover Hill High School

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