Hailey-Joy Delvalle
East Chicago ,IN
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
2
2
years of professional experience
Work History
Laborer
MSI Express
05.2023 - 08.2023
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Warehouse Associate
Amazon
01.2023 - 05.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, lifting devices, or other transport vehicles
Customer Service Representative
Teleperformance USA
01.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Thomas A Edison Jr-Sr High School
Lake Station, IN05.2019
Skills
- Active Listening
- Critical Thinking
- Motivated Team Player
- Shipping and Receiving
- Cardboard Recycling
- Complex Problem-Solving
- Attention to Detail
- Inventory Management
- Product Packaging
- Restock Shelves
- Heavy Lifting
- Speaking
- Conflict Resolution
- Customer Data Confidentiality
- Microsoft Excel
- Microsoft Word
- Google Docs
Timeline
Laborer
MSI Express
05.2023 - 08.2023
Warehouse Associate
Amazon
01.2023 - 05.2023
Customer Service Representative
Teleperformance USA
01.2022 - 11.2022
High School Diploma -
Thomas A Edison Jr-Sr High School
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