Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

Hailey Koch

Culver's Restaurant
South Beloit,IL
5
years of professional experience

Results-oriented Crew Chief with expertise in training and mentoring. Focused on fostering teamwork and enhancing hospitality standards in fast-paced settings. Skilled in onboarding new team members and establishing clear performance goals to drive operational success.

Work History

Crew Chief/Manager

5 Years 4 Months
Culver's Restaurant | 04.2021 - Current
  • Trained and mentored new crew members on food preparation and customer service protocols.
  • Coordinated team schedules to optimize labor efficiency during peak hours.
  • Implemented inventory management practices to maintain stock levels and reduce waste.
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Led in hospitality
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Led team meetings to communicate company goals, policies, and updates effectively.
  • Fostered a positive work environment that encouraged teamwork, communication, and employee development.

Education

Associate of Arts - Phsycology

Rock Valley College | Rockford, IL | 05-2026
  • Dean's List 2025 and 2026
  • Honor's Society

Skills

Hospitality lead
Crew leadership
Customer service
Training and mentoring
Inventory management
Team development
Team building
Teamwork

Interests

Volunteering
Youth Development Programs
I enjoy helping others and giving back to the community.
Gym Workouts
Enjoy hobbies that combine physical activity with outdoor exploration.
Coaching youth sports

Timeline

Crew Chief/Manager

Culver's Restaurant
04.2021 - CurrentRead More

Rock Valley College

Associate of Arts from Phsycology
Read More
Hailey Koch