Hailey Kopischke
Bozeman,MT
Summary
Recently graduated student with a strong work ethic and proven leadership skills. 2 years of healthcare experience in inventory management, patient consultations, ensuring service quality and compliance, and much more. Aswell as 8 years of high demanding customer service. Recognized for enhancing team efficiency and customer satisfaction through effective training and process improvements. Excited to learn knew things and make a difference in any opportunity given.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Highland Park Pharmacy
09.2023 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacists in patient consultations regarding medication usage and side effects.
- Managed inventory levels, placing orders to maintain optimal stock of medications and supplies.
- Utilized pharmacy management software for efficient record-keeping and prescription tracking.
- Collaborated with healthcare professionals to resolve medication-related issues promptly.
Supervisor and Server
Riverside Country Club
09.2019 - Current
- Trained and mentored team members on operational procedures and best practices.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Implemented process improvements resulting in streamlined workflows and reduced downtime.
- Increased customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Pharmacy Technician
Inpatient Pharmacy
07.2024 - 02.2025
- Oversaw sterile compounding procedures to ensure compliance with safety standards and regulations.
- Assisted in managing inventory levels, contributing to optimal stock availability for all the different departments in the hospital.
- Precisely measured and combined ingredients to deliver formulation on customer compound prescription orders.
Supervisor
The Boat Landing Restaurant
01.2019 - 08.2019
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Education
Bachelor of Science - Clinical Psychology
Montana State University
Bozeman, MT05-2025
Skills
- Strong team leadership
- Hard work ethic
- Dependable and responsible
- Customer service
- Staff training and development
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
Inpatient Pharmacy
07.2024 - 02.2025
Pharmacy Technician
Highland Park Pharmacy
09.2023 - Current
Supervisor and Server
Riverside Country Club
09.2019 - Current
Supervisor
The Boat Landing Restaurant
01.2019 - 08.2019
Bachelor of Science - Clinical Psychology
Montana State University
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