Summary
Overview
Work History
Education
Skills
Timeline
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Hailey LaFrenier

St. Paul,Minnesota

Summary

Highly motivated and detail-oriented finance student seeking an internship position to apply theoretical knowledge in a practical, real-world setting. Possesses a strong foundation in financial analysis, budgeting, and data interpretation. Proficient in various accounting software. Demonstrates excellent analytical and problem-solving skills with effective communication and collaboration abilities.

Overview

6
6
years of professional experience

Work History

Barista

Interlachen Country Club
10.2023 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building memorable connections with club members.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

BioBuild
09.2020 - 09.2023
  • Maintained high standards of customer service through effective communication and problem solving skills
  • Developed strong relationships with guests, encouraging loyalty and repeat visits
  • Identified opportunities for process improvements that would increase efficiency in operations
  • Successfully managed multiple tasks simultaneously without compromising quality standards
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Greeted and accommodated guests, building positive experience from first interaction
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Displayed enthusiasm and knowledge about the club's menu and products
  • Processed payments and completed register transactions accurately.

Resort Staff

Sugar Lake Lodge
05.2018 - 09.2023
  • Established long-lasting client relationships through exceptional customer service and tailored sales proposals.
  • Manage tee time bookings efficiently, ensuring a smooth flow of play.
  • Assist in coordinating golf events, tournaments, and outings.
  • Assist patrons with inquiries, reservations, and provide information about the golf course, resort facilities, and services.

Server

Granite City Food & Brewery
01.2023 - 05.2023
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Memorized menu to help diners make informed meal choices.

Education

Bachelor of Arts - Business Administration - Finance

University of St. Thomas
St. Paul
06.2025

High School Diploma -

Grand Rapids High School
Grand Rapids, MN
05.2021

Skills

  • Time Management
  • Strategic Planning
  • Customer Service/ Relations
  • Teamwork
  • Money Handling
  • Excel Proficiency
  • Accounting Principles Understanding
  • Attention to Detail
  • Problem-Solving Skills

Timeline

Barista

Interlachen Country Club
10.2023 - Current

Server

Granite City Food & Brewery
01.2023 - 05.2023

BioBuild
09.2020 - 09.2023

Resort Staff

Sugar Lake Lodge
05.2018 - 09.2023

Bachelor of Arts - Business Administration - Finance

University of St. Thomas

High School Diploma -

Grand Rapids High School

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Hailey LaFrenier