Hailey Lamb
McArthur,Ohio
Summary
Dynamic and versatile professional with a proven track record at Austin Powder Company, adept in machine operation (hard skill) and fostering teamwork (soft skill). Excelled in enhancing product quality and safety compliance, significantly raising customer satisfaction and reducing waste. Known for a strong work ethic and the ability to exceed performance targets in challenging environments.
Overview
6
6
years of professional experience
Work History
Booster Operator
Austin Powder Company
08.2021 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Worked outside in all weather conditions.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Reduced waste and increased recycling, contributing to more sustainable production practices.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
Laborer
Pixelle
05.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Assistant Store Manager
Goodwill Industries Of South Central Ohio
07.2019 - 05.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Waitress
Main Eatery
04.2019 - 07.2019
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
Vinton County High School
McArthur, OH05.2018
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Efficient multitasking
- Valid Driver's license
- Safety compliance
- Heavy lifting
- Production work
- Plant safety
- Customer service
- Staff management
- Positive attitude
- Strong work ethic
- Worksite safety
Timeline
Booster Operator
Austin Powder Company
08.2021 - Current
Laborer
Pixelle
05.2021 - 08.2021
Assistant Store Manager
Goodwill Industries Of South Central Ohio
07.2019 - 05.2021
Waitress
Main Eatery
04.2019 - 07.2019
Vinton County High School
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