Hailey Lenares
Murray,UT
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
2
2
years of professional experience
Work History
Medical Assistant
The Gut Whisperer
03.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant/ Scribe
Wasatch Peak Family Practice
02.2023 - 03.2024
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Edited drafts created from speech recognition software.
- Attended continuing education workshops to maintain professional standards and stay up-to-date with new developments.
- Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
- Managed electronic files and archives to keep transcripts organized and accessible.
- Transcribed sensitive documents with complete confidentiality.
- Maintained logs of incoming dictation projects and transcription records.
- Stayed current with industry terminology to provide accurate transcription services.
- Returned printed and electronic form dictated reports for physician's review, signature, and corrections.
- Gained valuable exposure to various specialties within medicine through diverse scribe assignments across different departments.
Education
High School Diploma -
Northridge High School
05.2023
Medical Assistant - Health Sciences
Davis Catalyst Medical Assistant School
05.2022
Skills
Phlebotomy
Direct Patient Care
Vital Sign Monitoring
Medical terminology knowledge
Customer Service
Patient Scheduling
Immunization Administration
Specimens collection and processing
Insurance Verification
Patient Flow Management
Sterilization techniques
Patient Relations
Timeline
Medical Assistant
The Gut Whisperer
03.2024 - Current
Medical Assistant/ Scribe
Wasatch Peak Family Practice
02.2023 - 03.2024
High School Diploma -
Northridge High School
Medical Assistant - Health Sciences
Davis Catalyst Medical Assistant School
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