Hailey Lindsey
Summary
Dynamic professional with a proven track record in retail operations and customer service. Excelled in enhancing customer satisfaction and streamlining operations, leveraging exceptional social skills and time management. Skilled in problem-solving, customer service, and operational efficiency.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Hudson Drug Store
Bolivar, TN
06.2025 - Current
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Walgreens
Jackson, TN
11.2024 - 06.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Comsetologist
Ulta Salon
Jackson, TN
06.2024 - 11.2024
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Suggested treatments and styles to suit customer appearance and/ or needs.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills
Retail Sales Associate
JCPenney
Jackson, TN
10.2023 - 06.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed efficient cash register operations.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Cosmetologist
JCPenney Salon
Jackson, TN
10.2023 - 02.2024
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Maintained regular client list and successfully handled walk-in customers.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Assistant Store Manager
Sally Beauty Holdings Inc.
Jackson, TN
03.2020 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
License - Cosmetology
Paul Mitchell The School Memphis
MemphisHighschool Diploma -
Chester County High School
Henderson, TNGeneral
University Of Tennessee Martin
Martin, TN2020
Skills
- Social skills
- Friendly Communication
- Active Listening
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Customer Service
- Problem-Solving
Timeline
Pharmacy Technician
Hudson Drug Store
06.2025 - Current
Pharmacy Technician
Walgreens
11.2024 - 06.2025
Comsetologist
Ulta Salon
06.2024 - 11.2024
Retail Sales Associate
JCPenney
10.2023 - 06.2024
Cosmetologist
JCPenney Salon
10.2023 - 02.2024
Assistant Store Manager
Sally Beauty Holdings Inc.
03.2020 - 03.2023
License - Cosmetology
Paul Mitchell The School Memphis
Highschool Diploma -
Chester County High School
General
University Of Tennessee Martin