Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hi, I’m
NINA PICA
PHARMACY TECH TRAINEE
Madison Heights,MI
Summary
Overview
32
years of professional experience
1
Certification
Work History
Walgreens
Pharmacy Technician In Training
01.2025 - Current
Job overview
- Reduced medication errors by diligently cross-checking patient profiles and verifying potential drug interactions.
- Safeguarded controlled substances inventory by consistently adhering to established security measures and reporting any suspicious activities or discrepancies immediately upon discovery.
- Maximized customer convenience by assisting with over-the-counter product selection, offering knowledgeable advice on usage and safety precautions when appropriate.
- Managed insurance claim processing with accuracy, resolving any discrepancies to ensure seamless billing transactions for customers.
- Facilitated patient access to medications by promptly troubleshooting insurance issues or collaborating with providers on alternative treatments when necessary.
- Streamlined prescription refill processes by effectively utilizing pharmacy software systems and maintaining up-to-date patient records.
- Enhanced pharmacy efficiency by accurately filling prescriptions and maintaining proper inventory levels.
Walgreens
Inventory Specialist
12.2023 - Current
Job overview
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies formed data entry and completed proper paperwork.
- Completed physical inventory counts each month for front end of store and pharmacy
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Reduced expired or damaged medications waste by closely monitoring expiration dates and promptly removing items as needed.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Built strong vendor relationships for timely goods and materials deliveries.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
THE LOOK BOUTIQUE AT WALGREENS
BEAUTY CONSULTANT
01.2017 - 12.2023
Job overview
- Building and deepening productive and positive customer relationships with high quality service and focus on gaining loyalty
- Stay up-to-date on current and emerging trends to increase professional value and meet diverse customer needs
- Train staff and new hire Beauty Consultants on strategies for regularly surpassing sales goals
- Show customers how to apply makeup and other products to achieve desired looks
- Recommend treatment and styling products to customers to meet current needs or resolve specific concerns
- Suggest personalized skin care routines for customers, keeping skin type and skin conditions in mind
- Display merchandise to present visually appealing arrangements that drive sales
- Initiating inventory control measures to manage and replenish stock
- Finalize purchases and processed payments
PROFILES HAIR STUDIO/HAIR RAZORS
HAIR STYLIST
01.1994 - 01.2021
Job overview
- Washed, colored, cut, and styled hair for high volume of clients daily
- Showcased desired products for clients needs
- Integrated new and trending techniques to serve client needs and diversify offerings
- Collected payment from clients and scheduled next appointments
Autumn Life Senior Care
Caregiver for Seniors
01.2012 - 08.2017
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
COSMOPROF BEAUTY SUPPLY
ASSISTANT MANAGER
01.2013 - 01.2017
Job overview
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Coached team members and delivered constructive feedback to promote productivity and build confidence
- Opening/closing responsibilities
- Ordering Inventory/keeping shelves stocked
- Handling Credit card/cash transactions
Troy School District
Elementary School Kitchen Manager/cook
08.2000 - 06.2015
Job overview
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
- Oversaw food preparation and monitored safety protocols.
Education
Walgreens Boots AllianceMichigan
from Licensed Pharmacy Techncian
12-2024
University Overview
Katrina College of BeautyMichigan
from Licensed Cosmetologist
09-1994
University Overview
ST. CLAIR COLLEGEWINDSOR, ONTARIO
Associates of Science Degree from COMMERCIAL ARTS
01.1982
University Overview
Skills
- Building customer relationships and loyalty
- Strong communication and interpersonal skills
- Customer consulting
- Computer proficiency
- Retail metrics and goals
- Merchandising and displaying
- Safety and Cleanliness standards
- Waxing and hair removal
- Management
- Training/Coaching
- Customer service
- Teamwork and collaboration
- Kitchen management
- Sanitation standards
- Compassionate care
- Emotional support
- Active listening
- Social skills
- Men and women haircuts
- Customer consultation
- Professionalism and ethics
- Product knowledge
- Social media promotion
- Hair coloring and highlighting
- Client education
- Decision-making
Certification
Board of Cosmetology licensed professional, 1993
Timeline
Pharmacy Technician In Training
Walgreens
01.2025 - Current
Inventory Specialist
Walgreens
12.2023 - Current
BEAUTY CONSULTANT
THE LOOK BOUTIQUE AT WALGREENS
01.2017 - 12.2023
ASSISTANT MANAGER
COSMOPROF BEAUTY SUPPLY
01.2013 - 01.2017
Caregiver for Seniors
Autumn Life Senior Care
01.2012 - 08.2017
Elementary School Kitchen Manager/cook
Troy School District
08.2000 - 06.2015
HAIR STYLIST
PROFILES HAIR STUDIO/HAIR RAZORS
01.1994 - 01.2021
ST. CLAIR COLLEGE
Associates of Science Degree from COMMERCIAL ARTS
Walgreens Boots Alliance
from Licensed Pharmacy Techncian
Katrina College of Beauty
from Licensed Cosmetologist
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