Hailey Lorenzo
Fultondale,AL
Summary
Versatile and dynamic professional with a proven track record at Wewahitchka Medical Center, excelling in multitasking and organization. Demonstrated expertise in HIPAA compliance and medical billing, coupled with a positive attitude and a commitment to healthcare excellence. Achieved significant improvements in patient record accuracy and billing efficiency.
Energetic and dependable professional with strong ability to manage administrative tasks and support healthcare teams. Well-versed in medical terminology and patient scheduling, ensuring smooth clinic operations. Committed to enhancing patient experiences through effective communication and organizational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Wewahitchka Medical Center
03.2006 - 01.2008
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Teacher - 2nd Grade
Little Red School House
01.2002 - 08.2004
- Developed positive relationships with parents, communicating regularly about student progress and classroom happenings.
- Provided individualized support for struggling learners, fostering a growth mindset and boosting confidence in their abilities.
- Enhanced students'' mathematical abilities through hands-on activities and real-world examples.
- Participated in professional development opportunities to stay current on educational best practices and improve teaching effectiveness.
Education
Associate of Science - Medical Records/ Medical Billing And Coding
University of Phoenix
Tempe, AZ12-2024
Associate of Arts - Teaching
Tallahassee Community College
Tallahassee, FL05-2003
Bachelor of Arts - Elementary School Teaching
Florida State University
Tallahassee, FL05-2004
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Attention to detail
- Medical terminology
- Positive attitude
- Insurance verification
- Phone and email etiquette
- Managing patient records
- HIPAA compliance
- Payment collection and processing
- Medical billing
- Insurance authorizations
- Healthcare compliance
- Coding procedures
- Electronic charting
- Insurance billing procedures
Certification
- Certified Professional Coder (CPC) - American Academy of Professional Coders.
- Certified Billing ans Coding professional; Jan. 2025
Timeline
Medical Office Assistant
Wewahitchka Medical Center
03.2006 - 01.2008
Teacher - 2nd Grade
Little Red School House
01.2002 - 08.2004
Associate of Science - Medical Records/ Medical Billing And Coding
University of Phoenix
Associate of Arts - Teaching
Tallahassee Community College
Bachelor of Arts - Elementary School Teaching
Florida State University
Similar Profiles
Mohamed Imad EldinMohamed Imad Eldin
Head of Marketing and Business Unit Development at Damas Medical Center / Karisma Medical CenterHead of Marketing and Business Unit Development at Damas Medical Center / Karisma Medical Center
Rafael EspejoRafael Espejo
Cardiovascular Anesthesiologist at CHF Citrus Medical Center, Inverness, FL, and Leesburg Regional Medical Center Associates, PACardiovascular Anesthesiologist at CHF Citrus Medical Center, Inverness, FL, and Leesburg Regional Medical Center Associates, PA
Vesna VidojevikjVesna Vidojevikj
Registered Nurse, Inpatient Psychiatric Unit at New Bridge Medical Center, Bergen Regional Medical CenterRegistered Nurse, Inpatient Psychiatric Unit at New Bridge Medical Center, Bergen Regional Medical Center
Danna RobertsDanna Roberts
Staff Nurse at Children’s of AlabamaStaff Nurse at Children’s of Alabama
Kayla Snipes LeeKayla Snipes Lee
Diagnostic Clinic Technician at University of Alabama at Birmingham, AL(UAB)Diagnostic Clinic Technician at University of Alabama at Birmingham, AL(UAB)