Hailey Martin
Toledo,OH
Summary
Dedicated retail associate with a strong focus on customer service, problem-solving, and teamwork. Proven ability to manage inventory and create engaging displays to enhance sales and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Merchandiser/Sales Associate
Coca-Cola
Toledo, OH
08.2025 - Current
- Executed product placements to enhance visibility and drive sales.
- Coordinated inventory management, ensuring optimal stock levels across displays.
- Assisted in promotional setup, aligning with marketing objectives and brand standards.
- Monitored competitor activity, providing insights for strategic adjustments in merchandising.
- Collaborated with sales teams to align on product launches and seasonal initiatives.
- Trained new team members on merchandising standards and operational procedures.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Inspected merchandise for quality and arranged proper display location on floor.
Retail Associate/Merchandiser/Sales Associate
The Buckle
Toledo, OH
01.2023 - 08.2025
- Delivered exceptional customer service, enhancing shopper experience and fostering brand loyalty.
- Assisted in inventory management, ensuring stock availability and accurate product displays.
- Collaborated with team members to maintain store cleanliness and organization, promoting a welcoming environment.
- Participated in visual merchandising efforts, aligning displays with seasonal promotions and brand guidelines.
- Trained new associates on operational procedures and customer engagement techniques, improving team efficiency.
- Resolved customer inquiries and concerns promptly, contributing to positive shopping experiences and repeat business.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Roy C Start High School
Toledo, OH05.2025
Phlebotomy -
Phlebotomist Training Specialist
Toledo, OH06.2025
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Maintaining stock levels
- Active listener
- Store maintenance
- Customer relationship management (CRM)
- Window displays
- Markdown procedures
- Customer service
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Critical thinking
- Attention to detail
Timeline
Merchandiser/Sales Associate
Coca-Cola
08.2025 - Current
Retail Associate/Merchandiser/Sales Associate
The Buckle
01.2023 - 08.2025
Phlebotomy -
Phlebotomist Training Specialist
High School Diploma -
Roy C Start High School