Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hailey Matthews

Casper,WY

Summary

Experienced in fulfilling animal care requirements. Skilled handler with absolute comfort controlling and calming animals.


Knowledgeable about nutrition, medication and differences between breeds. Maintains health of groups of animals by calmly controlling behaviors and anticipating problems.


Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals!

Overview

9
9
years of professional experience

Work History

Dog Groomer

Self Employed Services
04.2020 - Current
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Fed, walked and bathed animals.

Kennel Technician

Pampered Puppies
07.2019 - 04.2024
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Improved animal health by administering medications and vaccinations as directed by veterinarians.

Stable Hand

River Valley Stables
01.2016 - 01.2018
  • Maintained clean stables for optimal horse health and safety standards.
  • Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
  • Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Administered horse medication and necessary special care.
  • Worked with ranch hands to clean stables and riding areas.
  • Contributed to the overall success of the stable by performing routine maintenance tasks, such as repairing fences and ensuring adequate water supply.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Groomed horses to prepare for exhibitions.

Education

GED -

Kelly Walsh High
Casper
02.2017

Skills

  • Patience and Empathy
  • Animal handling expertise
  • Relationship Building
  • Customer Service
  • Dog Breed Familiarity
  • Continuous Learning Attitude
  • Customer Communication
  • Teamwork and Collaboration
  • Animal Care

Accomplishments

-Character Ethics Certification

Financial Literacy Certification

-Certification of Completion - Culinary Arts 1510 Sanitation, Eastern Wyo College

-Certificate of Completion - Nutrition Program

-DDC Alive at 25 Certificate of Completion

-Certificate of Training - Basic Electric Safety 1.5 Hour Course of Instruction

-Certificate of Completion - Wyoming Cowboy Challenge Academy

-Academic Determination Certificate

-Certificate of Recognition, Wyoming Cowboy Challenge Academy








Timeline

Dog Groomer

Self Employed Services
04.2020 - Current

Kennel Technician

Pampered Puppies
07.2019 - 04.2024

Stable Hand

River Valley Stables
01.2016 - 01.2018

GED -

Kelly Walsh High

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Hailey Matthews