Hailey Morganti

• Offered comfort and care to residents and their families.
• Coordinated recreational activities for residents, enhancing engagement and social interaction.
• Maintained accurate records of participation and feedback for continuous improvement.
• Trained new staff on activity facilitation and resident engagement techniques.
• Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.

• Worked one-on-one with children on the autism spectrum to enhance communication, social, and daily living skills through tailored interventions. Following individualized treatment plans designed by Board Certified Behavior Analysts (BCBAs), I use positive reinforcement techniques to encourage functional behaviors while implementing de-escalation strategies to safely reduce challenging ones. Throughout each session, I collect precise, real-time behavioral data to track client progress.
• Monitored and recorded client progress using data collection tools and systems.
• Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.

• Served as digital personal shopper and delivery dispatcher, resolving customer issues with problem-solving skills to enhance customer satisfaction with quality and service.
• Trained new staff on digital shopping platforms and customer interaction protocols.
• Monitored order fulfillment processes to ensure accurate and timely deliveries.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Operated as cashier in front of store and windows, handling transactions, counting money, engaging with customers, and addressing inquiries to ensure positive shopping experiences. Served as Greeter in lobby, welcoming customers, assisting with inquiries, and fostering a comfortable atmosphere.
• Provided exceptional customer service by addressing inquiries and resolving issues
• Maintained cleanliness and organization of workstations and dining areas
• Managed cash drawer, ensuring accuracy during shifts

• Leader of the Girls Soccer Team
• Honor Roll Student All Four Years of High School
• Professional Development: [Work Based Learning]

Current School, Class of 2028.

• Dean's List (Fall & Spring Semester 2024-2025) (Fall & Spring Semester 2025-2026)
• Quantitative Reasoning Peer Mentor (Fall 2025)
• Public Relations Chair of the Social Work Club
• Alpha Lambda Delta Honor Society Member
• Phi Alpha Social Work Honor Society Member
• Library Advisory Board Member
• 3.86 GPA