HAILEY MWANGI

• Delivered prompt, courteous table service to guests, accurately taking and serving food and drink orders
• Utilized strong multitasking skills to manage multiple tables and orders simultaneously without compromising quality or accuracy
• Maintained clean and organized workspaces to promote safety and efficiency
• Supported kitchen and front-of-house staff during peak hours to ensure smooth operations and reduce customer wait times
• Restocked server stations and prepped ingredients during downtime in preparation for high-traffic periods

Children ages 8–14

• Gained experience caring for children of various developmental stages and behavioral needs, including younger children
• Developed strong communication and patience while supporting individual needs
• Strengthened skills in problem-solving and handling challenging situations calmly and effectively

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Gained foundational knowledge in financing home sales through observation and study
• Shadowed professionals in the process of buying, selling, and flipping homes for clients
• Strengthened communication, negotiation, and client service skills through hands-on exposure and note-taking