Hailey Naylor
Stanfield,OR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Floral Designer
Safeway
Hermiston, OR
06.2014 - Current
- Monitored competitor activities to stay ahead of the market trends.
- Assisted customers with floral selection, design and arrangements.
- Handled complaints from unsatisfied customers promptly and professionally.
- Provided guidance on care and maintenance of freshly cut flowers.
- Conducted regular quality checks on incoming shipments of fresh flowers.
- Created custom bouquets using a variety of fresh flowers and foliage.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Collaborated with event planners to create custom-made centerpieces and decorations according to client specifications.
- Ensured that all products were properly priced before being displayed in the shop.
- Trained new employees on proper handling techniques for fresh flowers.
- Participated in client consultations to discuss floral designs for special occasions, christenings, weddings and funerals.
- Maintained proper storage conditions for all flowers in the shop.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Created tabletop and various other custom arrangements or pieces.
- Set up colorful and inspiring store displays and arrangements.
- Coordinated delivery schedules with local courier services for timely delivery of floral arrangements.
Shoe Sales Associate
Payless Shoes Store
Hermiston, OR
04.2014 - 05.2014
- Provided product knowledge to customers on different styles of shoes.
- Ensured that all merchandise was accurately priced and tagged with labels.
- Greeted customers in a friendly and professional manner.
- Replenished stock levels by unloading shipments from delivery trucks.
- Responded to customer inquiries regarding products and services offered.
- Answered phone calls promptly and professionally while providing accurate information about store products and services.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Collaborated closely with management team to review sales goals and objectives.
Education
High School Diploma -
American Homeschooling
Lansing, IL05-2014
Skills
- Floral Consultations
- Seasonal Arrangements
- Eco-Friendly Materials
- Wired Floral Designs
References
References available upon request.
Timeline
Floral Designer
Safeway
06.2014 - Current
Shoe Sales Associate
Payless Shoes Store
04.2014 - 05.2014
High School Diploma -
American Homeschooling
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