Hailey Nizo
Anahola
Summary
Experienced with team coordination and leadership in high-pressure environments. Utilizes strategic planning and resource management to ensure operational efficiency. Track record of maintaining safety standards and fostering team cohesion.
Dynamic professional experienced in crew leadership and logistics coordination. Known for strong critical thinking and time management skills, successfully improving operational efficiency and training team members to excel in their roles. Ready to drive impactful changes in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Crew Chief
Aloha Air Cargo
Lihue, HI
12.2022 - Current
- Supervised daily operations, ensuring compliance with safety and performance standards.
- Trained and mentored crew members on operational procedures and best practices.
- Streamlined cargo handling processes, enhancing efficiency and reducing turnaround time.
- Coordinated logistics for cargo shipments, optimizing routes and schedules for timely delivery.
- Trained all team members on key roles to maintain flexibility.
First Assistant
Vitamin World
Lihue, HI
12.2020 - 12.2022
- Led team in daily operations, ensuring optimal customer service and product knowledge.
- Trained new staff on company policies, product lines, and sales techniques to enhance performance.
- Implemented inventory management procedures to improve stock accuracy and reduce discrepancies.
- Analyzed sales data to identify trends, driving promotional strategies and improving revenue performance.
- Organized and replenished inventory on shelves to maintain optimal stock levels.
- Trained new staff on proper restocking techniques and safety protocols.
- Implemented improved layout strategies to enhance product visibility and accessibility.
- Checked and pulled defective or expired products from shelves.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Assisted customers in locating products, providing exceptional service while restocking shelves.
Front End Supervisor
Ross Dress for Less
Kapaa, HI
03.2019 - 10.2020
- Supervised daily front-end operations, ensuring efficient customer service and workflow management.
- Trained and mentored team members on best practices for cash handling and customer interactions.
- Implemented inventory control measures to optimize stock levels and reduce shrinkage.
- Enhanced visual merchandising standards to improve store presentation and drive sales.
- Monitored cash register accuracy, ensuring compliance with company policies and procedures.
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cash drawers in 9 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Assistant Tutor
Kauai Community College
Lihue, HI
01.2017 - 01.2019
- Monitored student progress, providing constructive feedback to encourage continuous improvement and engagement.
- Assisted students with coursework, enhancing understanding of subject material and boosting academic performance.
- Facilitated tutoring sessions, adapting teaching methods to accommodate diverse learning styles and needs.
- Provided targeted support for struggling learners, working alongside them to address areas of difficulty and develop strategies for success.
Education
Certificate - Graphic Design
Kauai Community College
LihueHigh School Diploma -
Kapaa High School
Kapaa, HISkills
- Training and mentoring
- Performance improvements
- Mechanical troubleshooting
- Crew leadership
- Schedule coordination
- Technical problem solving
- Teamwork
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Critical thinking
- Active listening
- Willing to learn
- Positive attitude
- Customer service
- Friendly and personable
- Heavy lifting
- Flexible schedule
Languages
English
Native or Bilingual
Timeline
Crew Chief
Aloha Air Cargo
12.2022 - Current
First Assistant
Vitamin World
12.2020 - 12.2022
Front End Supervisor
Ross Dress for Less
03.2019 - 10.2020
Assistant Tutor
Kauai Community College
01.2017 - 01.2019
Certificate - Graphic Design
Kauai Community College
High School Diploma -
Kapaa High School