Hailey Norat

• Instructed life skills and art to children, fostering a creative and enriching learning environment.
• Cultivated strong adult-child relationships, promoting trust and positive engagement.
• Cared for the highest number of special needs children on Fort Carson, demonstrating expertise and commitment to inclusive education.
• Utilized specialized training in special needs and behavioral management to support children's individual needs.
• Proficiently de-escalate behavioral issues through redirection and boundary setting, ensuring a safe and supportive atmosphere.
• Developed and implemented engaging lesson plans tailored to diverse learning styles and abilities.

• Served as a Military Police Officer (31B) for 3 years, providing law enforcement and security support to ensure the safety and protection of personnel and assets.
• Conducted security patrols, traffic control, and crime prevention activities to maintain order and enforce regulations.
• Responded to emergencies and provided assistance in crisis situations, demonstrating quick decision-making and problem-solving skills.
• Served as a Human Resources Specialist (42A) for 2 years, managing personnel records and providing administrative support to ensure efficient HR operations.
• Processed personnel actions, maintained accurate records, and assisted with recruitment and retention efforts.
• Provided guidance and support to soldiers on HR-related matters, including benefits, entitlements, and career development opportunities.
• Demonstrated adaptability and proficiency in both law enforcement and administrative roles, contributing to the overall effectiveness of the Army National Guard.

• Provided exceptional customer service by promptly greeting guests and taking food and beverage orders, ensuring a positive dining experience.
• Delivered food and beverages accurately and efficiently, ensuring timely and precise service.
• Addressed customer inquiries and resolved complaints with professionalism and empathy, ensuring customer satisfaction.
• Maintained a thorough knowledge of menu items and daily specials to provide recommendations and answer questions.
• Collaborated with kitchen and bar staff to ensure seamless service and order accuracy.
• Processed payments accurately and efficiently, adhering to cash handling procedures.
• Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.

• Prepared and served high-quality food, ensuring adherence to Chipotle's standards and recipes.
• Provided exceptional customer service, addressing inquiries and resolving issues to ensure customer satisfaction.
• Maintained a clean and organized work environment, following health and safety guidelines.
• Collaborated with team members to efficiently manage orders and streamline operations during peak hours.
• Operated cash registers and handled transactions accurately, ensuring proper cash management procedures.
• Assisted in inventory management, including stocking ingredients and monitoring food levels to minimize waste.

* Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience.

* Efficiently managed seating arrangements to optimize restaurant flow and minimize wait times.

* Accurately took and delivered food and beverage orders, ensuring timely and precise service as a waitress.

* Prepared and cooked menu items according to established recipes and quality standards as a line cook.

* Maintained a clean and organized work station, adhering to food safety and sanitation guidelines.

* Collaborated with kitchen and front-of-house staff to ensure seamless service and order accuracy.

* Addressed customer inquiries and resolved complaints with professionalism and empathy, ensuring customer satisfaction.

* Processed payments accurately and efficiently, adhering to cash handling procedures.