Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Ochoa

Cumming,GA

Summary

Accomplished Beauty Advisor with proven expertise in sales proficiency and inventory control, at Ulta Beauty and Sephora as well as other retailers. Excells in customer engagement and time management, significantly enhancing client satisfaction and operational efficiency. Demonstrates a strong ability to analyze skin and master application techniques, ensuring personalized service and fostering customer loyalty.

Overview

1
1
year of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
Cumming, GA
08.2024 - Current
  • I greeted and assisted guests with finding products that were best suited to their needs, typically based on their concerns and preferences.
  • I was also tasked with stocking shelves and doing inventory on our freight days. We were given a deadline and were expected to perform the stocking task efficiently and neatly, to ensure the cleanliness of our store.
  • On the occasion that I would be set at our cash wrap, I would provide a friendly and welcoming atmosphere for guests at the front end of our store. We were expected to meet a credit card quota as well, so informing and suggesting our card was one of our priorities at the cash wrap.

Beauty Advisor

Sephora
Cumming, GA
04.2024 - 08.2024
  • My main role in this position was customer service, and I worked alongside many of our guests to find them skincare and makeup products.
  • Twice a week, we would get a truck, and we were tasked with counting and correcting inventory, along with stocking shelves and filling our understock drawers.
  • I maintained the cleanliness of the work area by wiping down counters, organizing shelves, and disposing of trash as needed.

Associate

Kohls Department Store
Cumming, GA
04.2024 - 08.2024
  • I helped customers locate items within the store using our inventory system, and assisted customers with selecting items, and answering questions about products.
  • I would conduct inventory checks to ensure the accuracy of shelf stock. I stocked shelves with merchandise and ensured that product displays were neat and orderly.
  • While at our registers, I performed cash register functions accurately and efficiently. Encouraged customers to sign up for loyalty programs, as well as our store credit card, and provided customer service support for inquiries, complaints, and returns.

Childcare Provider

Reyes Family
Mission, TX
11.2023 - 02.2024
  • I provided a safe, nurturing, and stimulating environment for their child to learn and grow.
  • Maintained daily records of activities, behaviors, meals and naps.
  • I observed their child's behavior and development, and communicated information with the parents.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Developed positive relationships with the family by communicating regularly about their child's development.
  • Assisted their child in the development of social, communication, and problem-solving skills.
  • This role was very time-sensitive, and I practiced flexibility by being available to the family throughout the holidays.

Education

High School Diploma -

Jimmy Carter Early College
Mission, TX
01-2024

Skills

  • Application techniques
  • Paperwork management
  • Sales closing
  • Skin analysis
  • Sales proficiency
  • Beauty product demonstration
  • Inventory control
  • Time management
  • Merchandise restocking
  • Customer engagement

Timeline

Beauty Advisor

Ulta Beauty Inc.
08.2024 - Current

Beauty Advisor

Sephora
04.2024 - 08.2024

Associate

Kohls Department Store
04.2024 - 08.2024

Childcare Provider

Reyes Family
11.2023 - 02.2024

High School Diploma -

Jimmy Carter Early College

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Hailey Ochoa