Summary
Overview
Work History
Education
Skills
Websites
Awards
Affiliations
4H Club
Timeline
Generic

Hailey Pandorf

Summary

Hard worker with experience in large-scale casual dining establishments as well as diverse knowledge in the sciences. Committed to upholding highest standards of customer service. Well-versed mixologist with diverse menu of memorized drink recipes. Extensive knowledge of spirits and engages customers one-on-one. Friendly, open, and committed to building relationships by providing a positive service experience.

Overview

3
3
years of professional experience

Work History

Server

Tommy's Tavern And Tap
02.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Bartender

Harvest Moon Brewery & Cafe
02.2023 - Current
  • One of the head bartenders, assist making cocktail seasonal specials, help train new bartenders, face paced environment
  • Created new cocktails for the menu
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Assisted with inventorying beverage stock and bar supplies.

Bartender

Greene Turtle Sports Bar and Grill
09.2022 - 12.2023
  • Started server, moved up quickly to bartender, train new employees for serving/bartending, expedited food
  • Assisted with inventorying beverage stock and bar supplies.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Server/Bartender

Marley's Gotham Grill
09.2021 - 06.2023
  • Served guest, expedited food as a manger, stepped up to be a bartender, worked on the food truck, trained new employees
  • Cultivated warm relationships with regular customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
  • Coordinated with catering staff to deliver food services for special events and functions.

Education

Bachelor of Arts - Biology

Kean University
Union, NJ
05.2024

Bachelor of Arts - Biology

Centenary University
Hackettstown, NJ
12.2021

High School Diploma -

Hackettstown High School
Hackettstown, NJ
06.2020

Skills

  • Leader
  • Mentor for teaching new employees
  • Quick thinking skills
  • Demonstrate teamwork
  • Communication skills
  • Ambitious
  • Creative
  • Left-handed
  • Multitasker
  • Cash Handling

Awards

  • Tau Sigma National Honor Society
  • Dean's List: 2021/2022
  • Community Service 4-H Club
  • Volunteered at Common Sense for Animals helping with cleaning cages
  • Raised money for Hay Bales for Hope Cancer Awareness
  • Volunteered at Antler Ridge WildLife Sanctuary helping animals/setting up booths for fundraisers
  • Volenteer work at A Helping Wing Parrot Rescue: cleaned cages, replaced food and water, talked and danced with the birds.
  • Helped out at Riverview Kennel: Cleaned dog kennels, replaced food and water, took dogs on walk, played with them.

Affiliations

  • 4H Club
  • A Helping Wing Parrot Rescue
  • Riverview Kennel

4H Club

Volunteered for Common Sense for Animals by cleaning dog, cat, and rodent cages

Raised money for Hay Bales for Hope Cancer Awareness by running a stand of snacks.

Volunteered at Antler Ridge Wildlife Sanctuary by helping adjust baby squirrels, cleaning cages, setting up booths for the fundraiser.

Timeline

Server

Tommy's Tavern And Tap
02.2024 - Current

Bartender

Harvest Moon Brewery & Cafe
02.2023 - Current

Bartender

Greene Turtle Sports Bar and Grill
09.2022 - 12.2023

Server/Bartender

Marley's Gotham Grill
09.2021 - 06.2023

Bachelor of Arts - Biology

Kean University

Bachelor of Arts - Biology

Centenary University

High School Diploma -

Hackettstown High School

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Hailey Pandorf