Hailey Pawlak
Cypress,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
JC Penny Co
03.2022 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Apex Marketing Group
11.2022 - 09.2023
- Stayed abreast of industry trends and competitor offerings to develop strategic sales pitches tailored to individual clients.
- Enhanced customer satisfaction by promptly addressing concerns and finding effective solutions to problems.
- Increased sales revenue by cultivating strong relationships with clients and identifying their needs.
- Developed new business opportunities for increased market share through personal visits to potential customers and prospecting strategies.
- Achieved higher levels of customer trust by providing accurate product knowledge along with excellent communication skills.
- Regularly monitored sales performance against established goals, making adjustments as needed to ensure consistent achievement of targets throughout the year.
- Collaborated with internal teams to meet customer needs
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Education
No Degree - Computer Science
Lone Star College System
Spring, TX05-2027
Skills
- Exceptional Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Multi-tasking strength
- Goal-Oriented
- Money Handling/Point of sale operation
- Product Sales
- Store Opening and Closing
- Adaptability and Flexibility
- Microsoft Office proficiency
Timeline
Sales Associate
Apex Marketing Group
11.2022 - 09.2023
Sales Associate
JC Penny Co
03.2022 - Current
No Degree - Computer Science
Lone Star College System
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