Hailey Perreira
Kapaa,HI
Summary
Patient-oriented Dental Assistant bringing over 5 years of experience in fast-paced dental practices. Highly skilled in preparing patients for examinations, assisting with chairside procedures and educating patients on oral hygiene and care. Focused on providing top quality customer service.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Hawaii Family Dental Centers
Lihue, HI
07.2021 - 09.2022
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Hawaii Family Dental
Receptionist Jobs
Lihue, HI
07.2021 - 09.2022
- Analyzed and interpreted policy language, medical records, and other relevant data to identify coverage issues.
- Developed strategies to resolve complex issues related to denials.
- Identified any discrepancies in patient information, provider information, or coding accuracy as part of the denial process.
- Monitored assigned accounts for payment resolution or appeal opportunities.
- Reviewed and evaluated claims to determine if they meet the insurance criteria for reimbursement.
- Maintained communication with providers regarding denied claims and appeals processes.
- Investigated and documented payment errors resulting from incorrect processing of claims.
- Advised providers on coding changes required for accurate reimbursement.
Dental Assistant
Hawaiian Island Dental
Lihue, HI
04.2019 - 07.2021
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Laid out dental instruments and equipment before procedures.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
Host
Olympic Cafe
Kapaa, HI
02.2019 - 12.2020
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Took reservations over phone and in person.
- Greeted guests upon arrival and provided them with menus.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Answered telephone to provide dining information and take reservations.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted servers in seating guests by escorting them to their tables.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
High School Diploma -
Kapaa High School
Kapaa, HI05-2019
Skills
- Instrument Preparation
- Patient Relations
- Inventory Management
- Dental Hygiene
- Equipment Sterilization
- Patient Services
- Patient Scheduling
Timeline
Dental Assistant
Hawaii Family Dental Centers
07.2021 - 09.2022
Hawaii Family Dental
Receptionist Jobs
07.2021 - 09.2022
Dental Assistant
Hawaiian Island Dental
04.2019 - 07.2021
Host
Olympic Cafe
02.2019 - 12.2020
High School Diploma -
Kapaa High School