Hailey Poeling
Stone Summit Steak And Seafood
Warrensburg,MO
5
years of professional experience
Dedicated hospitality professional with a strong background in delivering outstanding customer service. Expertise in multitasking, addressing inquiries, and maintaining an organized environment. Committed to fostering teamwork and adaptability to meet evolving demands.
Work History
Server
4 Years 7 Months- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Collaborated with kitchen staff to streamline service flow and optimize meal preparation.
- Trained new servers on menu items, POS systems, and service protocols for consistency.
Dock Attendant
4 Months- Operated dock equipment to efficiently load and unload cargo.
- Coordinated arrival and departure schedules to optimize workflow.
- Trained new staff on dock procedures and safety guidelines.
- Trained new hires on proper docking procedures, fostering a culture of excellence among staff members.
- Provided exceptional customer service to boat owners, addressing concerns promptly and resolving issues efficiently.
- Operated and maneuvered boats with precision and efficiency.
Education
High School Diploma
No Degree - Marketing
Skills
Client support excellence
Guest relations
Cash management
Food safety practices
Multitasking
Client relations
Work ethic
Timeline
Dock Attendant
Big Thunder Marina
04.2025 - 08.2025Read More
Server
Stone Summit Steak And Seafood
01.2022 - CurrentRead More
North Point High School
High School Diploma
Read More
University of Central Missouri
No Degree from Marketing
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