Summary
Overview
Work History
Education
Skills
Timeline
Barista

Hailey Rakos

Auburn,WA

Summary

Proven leader with extensive experience in customer service and complex problem-solving abilities. A team player with technical proficiency, constantly striving to improve. Strong in organizational efficiency and a focus on customer satisfaction.

Overview

4
4
years of professional experience

Work History

PARTY HOST

SplashTimesFun
06.2024 - Current
  • Set up, performed, and tore down 3-4 parties in a day while managing time to reach each party at the start time
  • Exhibited strong communication skills when addressing inquiries from guests
  • Demonstrated effective problem-solving skills when resolving potential issues that arose during the event.

BARISTA

Pacific Lutheran University
09.2023 - Current
  • Operated cash registers and handled cash and card transactions
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
  • Experience in multitasking 4-6 orders at once while maintaining accuracy in product quality.

WEEKEND SUPERVISOR

Cunningham Field and Research
11.2020 - 11.2022
  • Organized workflow tasks to prevent downtime and production gaps
  • Developed innovative strategies to maximize organizational efficiency
  • Monitored active surveys to ensure that customers received satisfactory service and quality goods.

SALES ASSOCIATE

Old Navy Outlet
05.2020 - 08.2020
  • Operated cash register and POS to handle customer purchases, refunds, and exchanges
  • Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
  • Performed cleaning tasks, keeping the store neat and organized.

Education

Bachelor of Science - Nursing

Pacific Lutheran University
Tacoma, WA
05.2027

HIGH SCHOOL DIPLOMA - undefined

Auburn Riverside High School
Auburn, WA
06.2023

Skills

  • Business Administration
  • Priority Management
  • Continuous Improvement Projects
  • Complex Problem-Solving
  • Technical Proficiency
  • Customer Service
  • Teamwork and Collaboration

Timeline

PARTY HOST

SplashTimesFun
06.2024 - Current

BARISTA

Pacific Lutheran University
09.2023 - Current

WEEKEND SUPERVISOR

Cunningham Field and Research
11.2020 - 11.2022

SALES ASSOCIATE

Old Navy Outlet
05.2020 - 08.2020

HIGH SCHOOL DIPLOMA - undefined

Auburn Riverside High School

Bachelor of Science - Nursing

Pacific Lutheran University

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Hailey Rakos