Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrianna Zamora

Tucson,AZ

Summary

Dynamic and engaging professional with a proven track record in customer service and event coordination at Skate Country. Adept at payment processing and record keeping, I excel in creating memorable experiences for guests while demonstrating strong leadership and problem-solving skills. Committed to delivering exceptional service and fostering a welcoming atmosphere.

Overview

4
4
years of professional experience

Work History

Party Host

Skate Country
Tucson, Arizona
02.2022 - 07.2025
  • Greeted guests and provided excellent customer service.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Handled payments made by customers for services rendered during parties.
  • Maintained records of attendance, guest list, and other relevant details about each event hosted.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.

Front Desk Receptionist

Skate Country
Tucson, AZ
02.2022 - 06.2025
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Greeted customers warmly and made them feel welcome.
  • Assisted with scheduling appointments for clients and visitors.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Organized, scheduled and coordinated all aspects of birthday parties for clients.

Team Member

Jamba Juice
Tucson, AZ
10.2021 - 12.2021
  • Greeted customers upon entering the store with friendly demeanor.
  • Provided customer service support to ensure satisfaction.
  • Collaborated with team members to maximize productivity and efficiency.
  • Maintained a clean and organized work area throughout shift.
  • Monitored expiration dates on food items for freshness assurance.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

Associate of Applied Science - Business

Pima Community College
Tucson, AZ

Skills

  • Customer service
  • Event coordination
  • Payment processing
  • Office administration
  • Cash handling
  • Record keeping
  • Problem solving
  • Strong leadership

Timeline

Party Host

Skate Country
02.2022 - 07.2025

Front Desk Receptionist

Skate Country
02.2022 - 06.2025

Team Member

Jamba Juice
10.2021 - 12.2021

Associate of Applied Science - Business

Pima Community College