Hailey Rhoades
Minneapolis,MN
Summary
Detail-oriented barista and music curator known for strong customer service and teamwork. Experienced in providing exceptional experiences and resolving concerns, committed to driving brand loyalty and creating impactful events.
Overview
6
6
years of professional experience
Work History
Music Curator
Self-employeed
Minneapolis, Minnesota
12.2023 - Current
- Planned and organized events that showcase local talent in the Twin Cities' electronic music scene.
- Collaborated with peers to curate sonic soundscapes during events.
- Ensured collaborators were financially compensated in a timely manner for their work.
Barista
UP Coffee Roasters
Minneapolis, Minnesota
07.2022 - Current
- Provided excellent customer service in a fast-paced coffee shop environment.
- Maintained cleanliness and organization of the café workspace and equipment.
- Assisted in training new baristas on coffee preparation techniques and customer interaction.
- Engaged customers with product knowledge to enhance their coffee experience.
- Addressed and resolved customer concerns to maintain brand loyalty.
Barback
Jefe Urban Cocina
Minneapolis, Minnesota
05.2021 - 12.2021
- Collaborated with team members to ensure efficient service during busy shifts.
- Took food and drinks to bar and table customers.
- Restocked bar with necessary supplies, including liquor, beer, wine, and mixers.
Undergraduate Research Assistant
University of Minnesota - Twin Cities
Minneapolis, Minnesota
01.2021 - 11.2021
- Assisted in data collection through surveys and experiments.
- Organized and maintained research materials and laboratory supplies.
- Supported principal investigators during research by handling administrative tasks.
Personal Care Assistant
Abbey Care Inc Home Health
Saint Paul, Minnesota
06.2019 - 06.2020
- Assisted clients with daily living activities and personal hygiene tasks.
- Provided companionship and emotional support to enhance client well-being.
Education
Bachelor of Arts - Biology
University of Minnesota
Minneapolis, MN05-2023
Skills
- Adaptability
- Customer service
- Reliability
- Teamwork and collaboration
- Detail-oriented
Timeline
Music Curator
Self-employeed
12.2023 - Current
Barista
UP Coffee Roasters
07.2022 - Current
Barback
Jefe Urban Cocina
05.2021 - 12.2021
Undergraduate Research Assistant
University of Minnesota - Twin Cities
01.2021 - 11.2021
Personal Care Assistant
Abbey Care Inc Home Health
06.2019 - 06.2020
Bachelor of Arts - Biology
University of Minnesota