Hailey Rieches

• Strong customer service and communication skills with experience in creating a welcoming environment for the community. Skilled in handling cash, operating sale systems, taking orders, preparing food and beverages, maintain a clean and organized workplace, and able to multitask efficiently and while working independently or part of a team.
• Assisted in training new baristas on beverage preparation techniques and customer engagement strategies.
• Manage inventory levels, ensuring timely restocking of supplies and minimizing waste.
• Control line and crowd with quick, efficient service.
• Maintain and operate espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Handle customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

• Monitored pool perimeter for safety and supported rescue operations as needed. Provided first aid in emergency situations. Assisted customers with concerns. Collaborated with team members to maintain a clean and safe pool environment. Identified hazards and potential risks in the pool area. Responded quickly and responsibly to emergencies.
• Trained new lifeguards on safety protocols and effective monitoring techniques.
• Collaborated with team members to implement emergency response drills.
• Educated patrons on pool rules and safety procedures to promote awareness.
• Attentively monitored swimmers to identify distress.
• Upheld hygiene standards in pool and surrounding area.
• Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.

Academics

• [4.0] GPA
• Class Rank 7/28

Extracurricular Activities:

• Participate in band and choir (4 years)
• FFA (3 years)
• Carpentry (1 year)
• Academic English (4 years)
• Anatomy (1 year)
• Basketball (2 years)
• Softball (1 year)
• Theater (3 years)

Offices:

• FFA Sentinel (2024-2025)
• FFA President (2025-2026)

Honors

• Honor Roll [2023]
• Honor Roll [2024]
• Honor Roll [1st Semester, 2025]
• High Honors [2nd Semester, 2025]
• High Honors [2026]

Scholarship Recipient

• Tyler Fanning Memorial Scholarship Recipient
• Milford Building and Loan Scholarship Recipient
• Milford FFA Alumni Scholarship Recipient
• Schaumburg Memorial Scholarship Recipient