Hailey Ruiz
Lake placid
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sales Representative
T-Mobile
Miami Gardens
06.2023 - Current
- Assisted customers with wireless plans, devices, accessories, and account services.
- Met and exceeded monthly sales goals through consultative selling and customer relationship building.
- Educated customers on products, promotions, and service options to help them find the best solutions for their needs.
Hostess/ Server
Texas De
07.2023 - 01.2023
- Scheduled reservations
- Communicated with many customers
- Handled cash
- Served tables
- Worked on a computer the whole day while being a hostess
- Answered calls
- Directed customers to where they were needed to be
Personal Assistant
Euphoria, Clewiston
09.2019 - 01.2020
- Scheduled appointments
- Answered calls
- Worked on computer every day
- Communicated with customers
Education
Diploma -
Clewiston High School — High School Deploma
Clewiston, FL05.2022
Skills
- Problem solving skills, customer service skills, easy to communicate with, communication skills, always focused, computer skills, quick learner, teamwork
- I understand it completely just get a little nervous when speaking it
- Very dedicated to my work
- Love working as much as I can, but if there’s not too much work I’ll be happy with however much hours I’m given
- Very easy to work with
- Drama free
- Stocking and Replenishing
- Table Setting Arrangements
- Cash Register Operations
- Bus Tables
- Buffet Setup and Takedown
- Sales Expertise
- Quality Control
- Wine Service
Certification
Aug 2019 - may 2022, Clewiston FL
A Little About Me
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Hostess/ Server
Texas De
07.2023 - 01.2023
Sales Representative
T-Mobile
06.2023 - Current
Personal Assistant
Euphoria, Clewiston
09.2019 - 01.2020
Diploma -
Clewiston High School — High School Deploma