Hailey Rushton

Work History

Fellowship Square

11.2023 - Current

Self-motivated, with a strong sense of personal responsibility.
Work effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Developed and maintained courteous and effective working relationships.

Tropical Smoothie Cafe

07.2023 - 10.2023

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Assisted other team members to achieve goals.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Trained new team members on procedures, customer service, and sales techniques.
Became familiar with products to answer questions and make suggestions.
Fostered positive team environment by assisting coworkers during rush periods.

Papa Murphy's Take and Bake Pizza

12.2021 - 07.2022

Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.
Prepared products following restaurant, health, and safety standards and procedures.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Contributed to increased sales by upselling menu items and promoting special offers.
Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
Assisted in menu development by providing feedback on popular items and customer preferences.
Enhanced team efficiency by consistently preparing workstations before peak hours.
Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
Increased customer satisfaction with prompt and accurate order taking.